AbsentSupport
07-10-2009, 04:08 AM
First of all, atari is the worst customer service ever. It has been approxmitley 1 calender year since I posted an official ticket regarding this issue with them, and they *never responded*
I posted a new one today, and figured that it didnt matter, they would never respond to that one either. I've posted about 50 tickets about the same thing and been ignored for extended periods of time each time, i've only gotten their "auto responses" i've replied to them. Now each ticket i open with them is filled with vulgar language, maybe that will get them to pay attention?!?
anyway, here's my problem. I run the game at full specs with absolutley no issue, full shadows, very high antialiasing, high resolution, all of that, no performance hiccups at all. I ran it like that when i first got it, now its evenmoreso since ive done a few upgrades to my pc over the last year.
however, when i run the toolset launcher, it crashes immediatly. it dosent even show the window. I've tried changing the window settings of the launcher under properties, i've tried reinstalling directx, ive run their directx tool, i've uninstalled and reinstalled my dotnet framework, nothing
Computer specs, from everest:
Computer Type: Acpi Multiprocessor PC
Operating System: Microsoft Windows XP Professional
OS Service Pack: Sv pack 2
CPU Type: Dual Core Intel Core 2 DUo E46-- 1200 MHz (6x 200)
MOtherboard: Asus PSN-MX
MOBO Chipset (disabled): NnVidia nForce 7050-610i
System Memory: 2048 MB DDR2-800 SDRAM
RAM: DIMM1: COrsair XMS2 CM2x20 2GB DDR2-800 DDR2 SDRAM
Bios Type: Award 04/10/08
Display: Nvidia GeForce 8600 GT (512 MB) Acceleratior nVidia G84-350
Audio adapter: Creative Audigy SE SB0570 Sound Card
Hard Disk: ST3120714 A (120 GB 7200 RPM)
Optical Drive: COMBO IDE5232CO (DVD 16x CD 52x DVD-ROM CD RW)
I posted a new one today, and figured that it didnt matter, they would never respond to that one either. I've posted about 50 tickets about the same thing and been ignored for extended periods of time each time, i've only gotten their "auto responses" i've replied to them. Now each ticket i open with them is filled with vulgar language, maybe that will get them to pay attention?!?
anyway, here's my problem. I run the game at full specs with absolutley no issue, full shadows, very high antialiasing, high resolution, all of that, no performance hiccups at all. I ran it like that when i first got it, now its evenmoreso since ive done a few upgrades to my pc over the last year.
however, when i run the toolset launcher, it crashes immediatly. it dosent even show the window. I've tried changing the window settings of the launcher under properties, i've tried reinstalling directx, ive run their directx tool, i've uninstalled and reinstalled my dotnet framework, nothing
Computer specs, from everest:
Computer Type: Acpi Multiprocessor PC
Operating System: Microsoft Windows XP Professional
OS Service Pack: Sv pack 2
CPU Type: Dual Core Intel Core 2 DUo E46-- 1200 MHz (6x 200)
MOtherboard: Asus PSN-MX
MOBO Chipset (disabled): NnVidia nForce 7050-610i
System Memory: 2048 MB DDR2-800 SDRAM
RAM: DIMM1: COrsair XMS2 CM2x20 2GB DDR2-800 DDR2 SDRAM
Bios Type: Award 04/10/08
Display: Nvidia GeForce 8600 GT (512 MB) Acceleratior nVidia G84-350
Audio adapter: Creative Audigy SE SB0570 Sound Card
Hard Disk: ST3120714 A (120 GB 7200 RPM)
Optical Drive: COMBO IDE5232CO (DVD 16x CD 52x DVD-ROM CD RW)