Error initialising Direct 3D9

dawnylee · 12-26-2007, 06:53 PM

We gave RCT3 Gold to our son for Christmas yesterday and are having problems getting it to run. Can anyone help?

After installation and hitting the "Play" button, I received the following message box:
Status:0x00000040 at :0: Error initialising Direct 3D9

I've included a portion of my DXDIAG below.
------------------
System Information
------------------
Time of this report: 12/26/2007, 17:30:24
Machine name: D2NWFC31
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2.050301-1526)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 4600
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Memory: 512MB RAM
Page File: 241MB used, 1008MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0902 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: The file qasf.dll is an old version, which could cause problems. You should reinstall DirectX to get the latest version.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce4 MX 440 with AGP8X (Dell)
Manufacturer: NVIDIA
Chip type: GeForce4 MX 440 with AGP8X
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0181&SUBSYS_01B610DE&REV_A2
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.4403 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 5/2/2003 14:19:00, 3180171 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 5/2/2003 14:19:00, 1312555 bytes
Device Identifier: {D7B71E3E-42C1-11CF-5D62-BC2103C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0181
SubSys ID: 0x01B610DE
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01551028&REV_02
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3555 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/28/2003 08:17:18, 545024 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SoundMAX Digital Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3555 (English)
Driver Attributes: Final Retail
Date and Size: 2/28/2003 08:17:18, 545024 bytes
Cap Flags: 0x41
Format Flags: 0xCCC

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x24D2
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/29/2002 00:32:50, 51968 bytes
| Driver: usbd.sys, 8/29/2002 04:00:00, 4736 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/29/2002 04:00:00, 51072 bytes
| Driver: kbdclass.sys, 8/29/2002 00:27:02, 23424 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/29/2002 02:46:42, 38024 bytes
| Driver: kbdclass.sys, 8/29/2002 00:27:02, 23424 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/29/2002 04:00:00, 51072 bytes
| Driver: mouclass.sys, 8/29/2002 00:27:02, 22016 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/29/2002 02:46:42, 38024 bytes
| Driver: mouclass.sys, 8/29/2002 00:27:02, 22016 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0000.0900)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0000.0900)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: Conexant SmartHSFi V92 56K DF PCI Modem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM3
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 55.4 GB
Total Space: 76.3 GB
File System: NTFS
Model: ST380011A

Drive: D:
Model: SAMSUNG CD-ROM SC-148C
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.1106 (English), 8/29/2002 04:00:00, 47488 bytes

Drive: E:
Model: SONY CD-RW CRX216E
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.1106 (English), 8/29/2002 04:00:00, 47488 bytes

TheSkipper · 12-26-2007, 08:07 PM

Double your ram, update your directX, and get a new video card, mx series are not supported.

postie · 12-27-2007, 10:42 AM

And you should also get Service Pack 2 for your XP. You can get it by allowing your PC to do automatic updates for the Windows program.

12-26-2007, 06:53 PM	#1
dawnylee Registered User Join Date: Dec 2007 Posts: 1	Error initialising Direct 3D9 We gave RCT3 Gold to our son for Christmas yesterday and are having problems getting it to run. Can anyone help? After installation and hitting the "Play" button, I received the following message box: Status:0x00000040 at :0: Error initialising Direct 3D9 I've included a portion of my DXDIAG below. ------------------ System Information ------------------ Time of this report: 12/26/2007, 17:30:24 Machine name: D2NWFC31 Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2.050301-1526) Language: English (Regional Setting: English) System Manufacturer: Dell Computer Corporation System Model: Dimension 4600 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03 Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz Memory: 512MB RAM Page File: 241MB used, 1008MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0b (4.09.0000.0902) DX Setup Parameters: Not found DxDiag Version: 5.03.0001.0902 32bit Unicode ------------ DxDiag Notes ------------ DirectX Files Tab: The file qasf.dll is an old version, which could cause problems. You should reinstall DirectX to get the latest version. Display Tab 1: No problems found. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce4 MX 440 with AGP8X (Dell) Manufacturer: NVIDIA Chip type: GeForce4 MX 440 with AGP8X DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_0181&SUBSYS_01B610DE&REV_A2 Display Memory: 64.0 MB Current Mode: 1024 x 768 (32 bit) (75Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0010.4403 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 5/2/2003 14:19:00, 3180171 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 5/2/2003 14:19:00, 1312555 bytes Device Identifier: {D7B71E3E-42C1-11CF-5D62-BC2103C2CB35} Vendor ID: 0x10DE Device ID: 0x0181 SubSys ID: 0x01B610DE Revision ID: 0x00A2 Revision ID: 0x00A2 Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D Deinterlace Caps: {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run ------------- Sound Devices ------------- Description: SoundMAX Digital Audio Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01551028&REV_02 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: smwdm.sys Driver Version: 5.12.0001.3555 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 2/28/2003 08:17:18, 545024 bytes Other Files: Driver Provider: Analog Devices HW Accel Level: Full Cap Flags: 0xB5B Min/Max Sample Rate: 8000, 48000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run --------------------- Sound Capture Devices --------------------- Description: SoundMAX Digital Audio Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: smwdm.sys Driver Version: 5.12.0001.3555 (English) Driver Attributes: Final Retail Date and Size: 2/28/2003 08:17:18, 545024 bytes Cap Flags: 0x41 Format Flags: 0xCCC ----------- DirectMusic ----------- DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Registry: OK Test Result: Not run ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Poll w/ Interrupt: No Registry: OK ----------- USB Devices ----------- + USB Root Hub \| Vendor/Product ID: 0x8086, 0x24D2 \| Matching Device ID: usb\root_hub \| Service: usbhub \| Driver: usbhub.sys, 8/29/2002 00:32:50, 51968 bytes \| Driver: usbd.sys, 8/29/2002 04:00:00, 4736 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard \| Matching Device ID: pnp0303 \| Service: i8042prt \| Driver: i8042prt.sys, 8/29/2002 04:00:00, 51072 bytes \| Driver: kbdclass.sys, 8/29/2002 00:27:02, 23424 bytes \| + Terminal Server Keyboard Driver \| Matching Device ID: root\rdp_kbd \| Upper Filters: kbdclass \| Service: TermDD \| Driver: termdd.sys, 8/29/2002 02:46:42, 38024 bytes \| Driver: kbdclass.sys, 8/29/2002 00:27:02, 23424 bytes \| + PS/2 Compatible Mouse \| Matching Device ID: pnp0f13 \| Service: i8042prt \| Driver: i8042prt.sys, 8/29/2002 04:00:00, 51072 bytes \| Driver: mouclass.sys, 8/29/2002 00:27:02, 22016 bytes \| + Terminal Server Mouse Driver \| Matching Device ID: root\rdp_mou \| Upper Filters: mouclass \| Service: TermDD \| Driver: termdd.sys, 8/29/2002 02:46:42, 38024 bytes \| Driver: mouclass.sys, 8/29/2002 00:27:02, 22016 bytes ---------------------------- DirectPlay Service Providers ---------------------------- DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900) DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900) DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900) DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900) Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0000.0900) IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0000.0900) Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900) Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900) DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run DirectPlay Test Result: Not run Registry: OK ------------------- DirectPlay Adapters ------------------- DirectPlay8 Modem Service Provider: Conexant SmartHSFi V92 56K DF PCI Modem DirectPlay8 Serial Service Provider: COM1 DirectPlay8 Serial Service Provider: COM3 DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 - ----------------------- DirectPlay Voice Codecs ----------------------- Voxware VR12 1.4kbit/s Voxware SC06 6.4kbit/s Voxware SC03 3.2kbit/s MS-PCM 64 kbit/s MS-ADPCM 32.8 kbit/s Microsoft GSM 6.10 13 kbit/s TrueSpeech(TM) 8.6 kbit/s ------------------------- DirectPlay Lobbyable Apps ------------------------- ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 55.4 GB Total Space: 76.3 GB File System: NTFS Model: ST380011A Drive: D: Model: SAMSUNG CD-ROM SC-148C Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.1106 (English), 8/29/2002 04:00:00, 47488 bytes Drive: E: Model: SONY CD-RW CRX216E Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.1106 (English), 8/29/2002 04:00:00, 47488 bytes

12-26-2007, 08:07 PM	#2
TheSkipper Banned Join Date: Jun 2003 Location: A Corn Field in Illinois Posts: 29,708	Double your ram, update your directX, and get a new video card, mx series are not supported. __________________ Parks and Tracks @ T S ParcWerx *NEW!* RCT 3 Tutorials!THE RCT3 GUIDE! Now deeply into biology. "Biogal...It's more than a name, it's the AHHHH.... gender" Teh "Bestest Thread! EVAH!"

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12-27-2007, 10:42 AM	#3
postie Paid to walk the streets... Join Date: May 2006 Posts: 2,883	And you should also get Service Pack 2 for your XP. You can get it by allowing your PC to do automatic updates for the Windows program.