The Chronicles of Riddick: Assault on Dark Athena

[Zeblade]

ok got my board back from Asus (other was bad) Well I gave it to my son. We put it in but did NOT reinstall Vista 32. So we go to run the game it asks to acivate OMFG. Well I have it installed on my son Jake and brandon and me. Well crap its all acivated from ONE IP address. Like I said we didnt change anything but the mother board.. pfft

So you say call them.. OK HOW! The phone number in the manuel.. they say "we will not offer support for Riddick the phone # was printed in error" Contact the web page.

So whats this HOTLINE?

So I went to www.atari.com/support found a number for the USA.. call it.. its been dissconneted

[XenMonkey]

Originally Posted by Zeblade

ok got my board back from Asus (other was bad) Well I gave it to my son. We put it in but did NOT reinstall Vista 32. So we go to run the game it asks to acivate OMFG. Well I have it installed on my son Jake and brandon and me. Well crap its all acivated from ONE IP address. Like I said we didnt change anything but the mother board.. pfft

I don't like this DRM malarkey at all (I've cancelled my order over it).

But in fairness, the MoBo is a fairly major thing to change. So it is un surprising it counts as a new "system" (I think I recall reading somewhere that a "system" can be considered the MoBo and CPU, not sure how accurate that is though).

So you say call them.. OK HOW! The phone number in the manuel.. they say "we will not offer support for Riddick the phone # was printed in error" Contact the web page.

So whats this HOTLINE?

So I went to www.atari.com/support found a number for the USA.. call it.. its been dissconneted

Good luck with that.

I've seen this number posted in the Forums
212-726-6500

Please let us know how it goes

[Zeblade]

thanks XenMonkey.. Well as we tried it again. It didnt say anything just saying it was disconnected. Not that he couldnt activate it. But I am with you. Never again. The board I gave him was my old one that .. lol I tried to flash to the rampage (better overclocking) didnt take so they gave me a new one. Like I said didnt reinstall vista .. lol now he has to wait till monday. I'm just saying I change so much on my computer, memory cpu. And only 3 times? So I WILL find another way..

[Ominous Gamer]

Report back what happens. I'm curious if Atari will pull the same retarded thing BioShock did (at first) and claim every member of the household must own a unique copy of the game. Even when on the same machine but different user accounts.

[XenMonkey]

Originally Posted by Zeblade

thanks XenMonkey.. Well as we tried it again. It didnt say anything just saying it was disconnected. Not that he couldnt activate it. But I am with you. Never again. The board I gave him was my old one that .. lol I tried to flash to the rampage (better overclocking) didnt take so they gave me a new one. Like I said didnt reinstall vista .. lol now he has to wait till monday. I'm just saying I change so much on my computer, memory cpu. And only 3 times? So I WILL find another way..

Also, might be worth sending MajorHavok a message. S/he seems to have pulled the short straw at Atari and become the unofficial liaison between the board members here and the impenetrable machine that is Atari

[XenMonkey]

Incidentally, it would be nice to know what change in hardware is required for the game to trigger a new "activation." Currently we only have the fairly vague descriptor of "major hardware."

Obviously that excludes keyboards, mouses and other peripherals. But do video cards, CPUs, Motherboards, RAM, HDDs, network cards count? It would be nice to have some examples. I know XP also forces a reactivation if there are three hardware changes, fortunately this is painless. I wonder it Dark Athena does a similar thing.

I wonder if Atari will expand on their statement of "ssuming that you don’t change any major hardware in your PC." Inquiring minds want to know

[{Exo}{Elite}]

Dude, that sucks. Contact that person XenMonkey was talking about, I hope they give you you're game back.

[COelocanth]

Originally Posted by XenMonkey

But in fairness, the MoBo is a fairly major thing to change. So it is un surprising it counts as a new 'system'

If it was the same model board with the same chipset, it should not have mattered. Even your OS will tolerate it, and as he said he didn't have to reinstall Vista, that would lead me to believe it is the same model mobo/chipset. It's ridiculous that the bloody game DRM is more sensitive than Microsoft's OS.

[XenMonkey]

Originally Posted by COelocanth

If it was the same model board with the same chipset, it should not have mattered. Even your OS will tolerate it, and as he said he didn't have to reinstall Vista, that would lead me to believe it is the same model mobo/chipset. It's ridiculous that the bloody game DRM is more sensitive than Microsoft's OS.

Whoops, missed that bit. My mistake.

Though tbh, either the whole story is not being given, or it was that. Personally I'm inclined to think the latter, even if I cannot figure out why.

Unless some other "major" hardware was changed.

[Sblade]

So that´s now 5 people locked out of their game. According to Mr. Havoc´s counts.

You have to ask TAGES to unban your IP. Otherwise you´ll never activate the game.

activsup@tagesprotection.com

[Zeblade]

Originally Posted by COelocanth

If it was the same model board with the same chipset, it should not have mattered. Even your OS will tolerate it, and as he said he didn't have to reinstall Vista, that would lead me to believe it is the same model mobo/chipset. It's ridiculous that the bloody game DRM is more sensitive than Microsoft's OS.

No it was nforce with amd 6000+ to a Asus x48 p5e deluxe q6600.. so lol just a little change. I put the old one back in .. lol he wanted to play Riddick.. then it just stopped pfffffffffft. So had to install the new anyway. This time since NOT installing Vista did not work. We reinstalled it. I will try to call see what happens.

[Zeblade]

Ok so EVERY phone # I got they WOULD NOT talk to me about this game. All told me to go to www.atari.com/support. So I did ask the MOD here whats the hotline # I can call.. lmao NEVER got back to me. This is the support you get. This SUCKS. Just need ONE .. just one.

For me I keep getting Nvidia driver shutdown error.. This is the ONLY game I get that. I cant try the game on my Vista32 lol.. Man..

[Sblade]

REport to the Federal Trade Comission, I can guide you through the process

[halmtier]

I'm temped, seeing as I have a $50 paper weight.

[Zeblade]

Originally Posted by Sblade

So that´s now 5 people locked out of their game. According to Mr. Havoc´s counts.

You have to ask TAGES to unban your IP. Otherwise you´ll never activate the game.

activsup@tagesprotection.com

Ok update. Thanks Sblade for this email. They said since I emailed them they would help me. They contacted Atari for me and got me 2 more. I only needed one but got two.

Now whats .. pisses me off is I got this info from YOU! Not Atari.. All atari did was tell me they could not help me. LMAO I still have not heard anything from them. Nor the MOD here. Like I'm going to ever buy anything with ATARI on it. I feel sorry for people that cant get the game running.. who do they talk to..